retail sales management training

veteran retailers know that the impact of retail sales training is never maximized without strong and focused leadership. the friedman group’s retail training courses for store managers help retailers take productivity to the next level. a structured retail store management program that increases the productivity of each individual is the way to increase the sales of the organization as a whole. our store management systems have proven to deliver millions of dollars in sales to retailers all over the world.







• understand the real role of store managers in the success of their stores• get the operations side of the business handled and set standards so managers can concentrate on the real challenge; improving the performance of each member of the team• set realistic and fair sales goals• determine what kpis to track and what to do with them once you have them• coach salespeople effectively and track trends in performance• recruit, interview and select candidates who are a fit with your company• and so much more the friedman program is the most accomplished, effective concept for retail management in the industry. in less than two years, we have achieved a sales increase of over one million dollars, or an 8½% increase over our previous year’s sales. after installing your sales accountability system with the ‘dots’ in a few of our stores, those stores showed an incredible 40% increase in sales! life is much better with the friedman system.

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